Need to cancel your order? Learn about our cancellation process and refund timelines.
Full cancellation with 100% refund
Cancellation subject to processing status
Cancellation not possible - Return policy applies
Choose the most convenient method for you to cancel your order quickly and easily.
You can cancel individual items from your order if the entire order hasn't been processed yet.
Refunds processed back to your original payment method automatically.
Bank transfer to your provided account details (account details required).
Instant refund for early cancellations, 1-3 days for processed orders.
Pre-order items can be cancelled anytime before the official release date with full refund. Cancellation fees may apply if cancelled within 24 hours of release.
Custom items can only be cancelled within 1 hour of ordering. Once production starts, cancellation is not possible due to the personalized nature.
Sale items follow the same cancellation policy but may have limited availability for re-ordering if you change your mind later.
International orders can be cancelled within 4 hours due to customs documentation requirements. Extended processing times apply for refunds.
We respect your right to change your mind. Our flexible cancellation policy ensures you can cancel orders easily with minimal fees.
Our customer service team is available 24/7 to help you with order cancellations.