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Return & Refund Policy

We want you to be completely satisfied with your purchase. Learn about our return and refund process.

Last updated: 10/7/2025
Return Window

7-Day Return Policy

You have 7 days from the date of delivery to initiate a return for eligible items.

Eligible for Return

  • • Items in original packaging
  • • Unworn and unused items
  • • Unboxing video required
  • • Defective or damaged products
  • • Wrong items received

Not Eligible for Return

  • • Worn or used items
  • • Items without original tags
  • • Damaged by customer
  • • Personalized/custom items
  • • Items after 7 days
How to Return Items
1

Initiate Return Request

Contact our customer service or use the return form on your order page within 7 days of delivery.

2

Get Return Authorization

We'll provide you with a return authorization number and shipping instructions.

3

Package & Ship

Carefully package the item in its original condition and ship it back using our provided label.

4

Processing & Refund

Once we receive and inspect your return, we'll process your refund within 3-5 business days.

Exchange Policy

Size & Color Exchanges

We offer size and color exchanges for the same product within 7 days, subject to availability.

Exchange Process

  • • Contact customer service
  • • Check size/color availability
  • • Return original item
  • • Receive replacement

Exchange Shipping

  • • Free return shipping
  • • Free replacement shipping
  • • Same day processing
  • • 2-3 days delivery
Special Circumstances

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 24 hours. We'll provide a prepaid return label and expedite your refund or replacement.

Wrong Item Received

If you receive the wrong item, we'll cover all return shipping costs and send the correct item immediately. No questions asked!

Late Delivery Compensation

If your order arrives significantly later than promised, you may be eligible for a partial refund or store credit as compensation.

100% Quality Guarantee

We stand behind the quality of our products. If you're not completely satisfied, we'll make it right with a full refund or replacement.

Quality AssuredEasy ReturnsFast Refunds

Need Help with Returns?

Our friendly customer service team is here to assist you with any return or refund questions.

📧 returns@sabsonline.com📱 WhatsApp: +971-56666-7178⏰ Sun-Thu: 9AM-6PM GST

SABS

Beauty & Cosmetics

Sabs Online Store story began in 2015 in Dubai. we have created a niche for our customers with our high-quality products and our attention to detail in service.

Contact Info

23/384/A62 Near KNH Hospital

Railway Station Road Uppala

Kasaragod, India

+91 +1 (555) 123-4567

sabsonlinestore@gmail.com

Contact & Opening Hours

Monday - Thursday

10:00 AM - 6:00 PM

Friday - Saturday

10:00 AM - 1:00 PM

Sunday

10:00 AM - 12:00 PM

© 2025 SABS ONLINE. All rights reserved.